ShipBob and NetSuite,
fulfillment natively synced
In8Sync DirectConnect integrates ShipBob's distributed fulfillment network with NetSuite — orders route to the right ShipBob warehouse automatically, and fulfillments, tracking, and inventory levels return in real time.
What syncs between ShipBob and NetSuite
Every data flow between ShipBob and NetSuite is event-driven — from order routing to per-node inventory reconciliation.
Approved NetSuite Sales Orders route to the correct ShipBob fulfillment node automatically — based on ship-to location, inventory availability, and your 2-day shipping SLA rules — with no manual dispatch.
NetSuite inventory items sync to ShipBob as products — including SKU, dimensions, weight, and barcode — so every fulfillment node has accurate pick-and-pack data from your ERP.
When ShipBob ships an order, In8Sync DirectConnect creates the NetSuite Item Fulfillment record — with the ShipBob node, carrier, and service — closing the order loop in your ERP instantly.
Carrier tracking numbers generated by ShipBob post back to the originating NetSuite Sales Order and Item Fulfillment records in real time — no copy-paste, no daily import file.
On-hand quantities at every ShipBob fulfillment node sync to the matching NetSuite location — giving your operations team a single view of multi-node inventory without logging into the ShipBob Dashboard separately.
NetSuite Return Authorizations create RMA records in ShipBob. When ShipBob receives and inspects the return, In8Sync DirectConnect writes back the NetSuite Item Receipt and triggers the credit memo workflow.
Inventory replenishment transfers between ShipBob nodes originate as NetSuite Transfer Orders and reconcile back when ShipBob confirms receipt — keeping multi-node stock levels accurate in both systems.
Cycle count and shrinkage variances recorded in ShipBob post to NetSuite as inventory adjustment journals — keeping your ERP the authoritative source of truth for stock valuation.
Three steps to go live
In8Sync DirectConnect is listed on SuiteApp.com. Install it directly inside NetSuite — no external server, no separate vendor login, and no iPaaS subscription standing between your ERP and ShipBob.
Our team configures ShipBob fulfillment node-to-NetSuite location mappings, item master field mappings, and any custom fields on your transaction records — including multi-subsidiary and multi-currency setups.
Authorize your ShipBob account in two clicks. Orders begin routing to ShipBob nodes and fulfillments return to NetSuite in real time from that moment forward.
Built differently
ShipBob's multi-node network promises 2-day delivery by placing inventory closer to your customers. In8Sync DirectConnect ensures NetSuite reflects every node's on-hand quantities in real time — so your ERP remains the single source of truth, not the ShipBob Dashboard.
In8Sync DirectConnect is a SuiteApp installed directly inside your NetSuite account — no separate integration platform, no per-order fee, no third-party server in the data path between your ERP and ShipBob's fulfillment network.
Orders approved in NetSuite route to the optimal ShipBob node based on your configured rules — ship-to zone, available inventory, and SLA targets — without any manual dispatch or warehouse selection.
Common questions
Does In8Sync DirectConnect require an iPaaS or middleware platform to connect ShipBob and NetSuite?
No. In8Sync DirectConnect is a SuiteApp installed directly inside your NetSuite account. There is no external integration platform, no per-order fee, and no third-party server between your ERP and ShipBob.
How does order routing to ShipBob nodes work?
In8Sync DirectConnect routes approved NetSuite Sales Orders to the ShipBob fulfillment node based on configurable rules — ship-to region, per-node inventory availability, and your 2-day SLA zones. Routing logic is set up during implementation to match your fulfillment strategy.
Is NetSuite or the ShipBob Dashboard the source of truth for inventory?
NetSuite is the authoritative source. In8Sync DirectConnect syncs ShipBob's per-node on-hand quantities back to the corresponding NetSuite location records in real time, so your ERP always reflects what is physically in each ShipBob warehouse.
Can In8Sync DirectConnect map multiple ShipBob nodes to different NetSuite locations and subsidiaries?
Yes. Each ShipBob fulfillment node maps to a specific NetSuite location and, where applicable, a specific subsidiary — supporting multi-entity NetSuite configurations.
What happens if ShipBob is temporarily unavailable?
In8Sync DirectConnect includes a built-in retry queue. Events are held and retried on exponential backoff — no orders or inventory updates are lost during a ShipBob outage.
Ready to connect ShipBob
to NetSuite?
Tell us about your NetSuite configuration and ShipBob setup — our team will scope the implementation and give you a clear timeline.
Talk to our team →