Heartland and NetSuite,
payments natively posted
In8Sync DirectConnect connects Heartland payment processing to NetSuite — card transactions, batch settlements, refunds, and chargebacks post to the right GL accounts automatically.
What syncs between Heartland and NetSuite
Every Heartland payment event posts to NetSuite automatically — retail batch settlements, ACH payments, and recurring charges all reconciled without manual journal entries.
Heartland card payment authorizations and captures post to configured NetSuite GL accounts in real time — card type, amount, and terminal ID recorded on every entry.
Daily Heartland batch settlement files post to the NetSuite bank account GL automatically — each batch includes the gross sales, refunds, and net deposit amount with full transaction-level detail.
Heartland refund events create NetSuite Credit Memos automatically — GL reversals post in real time with the original transaction reference so cash and AR accounts balance.
Heartland chargeback events create NetSuite journal entries that reflect the disputed amount and associated fees — finance teams see every chargeback in the GL without manual tracking.
Heartland ACH payment events post to NetSuite with bank transfer details, settlement dates, and return codes — specialized verticals like utilities and B2B billing reconcile automatically.
Heartland Customer Vault token records map to NetSuite Customer payment methods — stored card and ACH tokens stay current in both systems for recurring and on-account billing.
Heartland recurring billing events — scheduled charge, success, failure, retry — post to NetSuite with the correct revenue recognition treatment and AR impact for each outcome.
Heartland daily reconciliation reports post to NetSuite as summarized journal entries — opening balances, transaction totals, fees, and net deposits reconcile against the bank account GL each morning.
Three steps to go live
In8Sync DirectConnect is listed on SuiteApp.com. Install it directly inside NetSuite — no external server, no third-party payment reconciliation tool, no Heartland portal add-on required.
Our team configures the mapping between Heartland transaction types, terminals, and batch categories and your NetSuite chart of accounts — multi-location POS and ACH accounts all supported.
Connect your Heartland Merchant ID via API credentials. Card transactions, batch settlements, and ACH payments begin posting to NetSuite immediately — daily reconciliation becomes automatic.
Built differently
Heartland daily batch settlements post to the NetSuite bank GL with full transaction-level detail — multi-terminal, multi-location retailers reconcile without spreadsheets or manual journal entries.
Heartland ACH and EBT payment events post to NetSuite with the correct GL treatment — specialized verticals like healthcare, utilities, and food service reconcile alongside standard card transactions.
In8Sync DirectConnect is a SuiteApp installed directly inside your NetSuite account. Heartland Global Payments API connects straight to NetSuite — no third-party reconciliation platform, no per-transaction fee.
Common questions
Does In8Sync DirectConnect require middleware or an iPaaS subscription?
No. In8Sync DirectConnect is a SuiteApp installed directly inside your NetSuite account — no external platform, no per-transaction fee, no third-party server in the data path.
Does the integration support Heartland POS batch settlements across multiple locations?
Yes. Each terminal and location can map to a different NetSuite subsidiary or GL account — multi-location retailers reconcile all POS batches in a single automated process.
How are Heartland processing fees handled in NetSuite?
Heartland interchange and processing fees post to a configured NetSuite expense GL account as part of each settlement — your P&L reflects net revenue without manual adjustments.
Does In8Sync DirectConnect support Heartland ACH and EBT transactions?
Yes. ACH bank transfers and EBT payments are supported with their own GL account mapping — return codes and settlement delays are handled with appropriate retry and exception logic.
What happens if a Heartland batch file is delayed or rejected?
In8Sync DirectConnect monitors batch processing status and retries failed imports automatically. Delayed or rejected batches trigger an alert so your finance team can investigate before month-end.
How long does a typical Heartland–NetSuite implementation take?
Most go-lives complete within two to three weeks. Multi-location POS setups with multiple terminals and ACH configurations may extend the timeline slightly.
Ready to connect Heartland
to NetSuite?
Tell us about your NetSuite configuration and Heartland setup — our team will scope the implementation and give you a clear timeline.
Talk to our team →